Founder of Trends.vc
Apart from the occasional bugs, it has been working great for us. We use Linear to manage our weekly sprints. Each team member is assigned their tasks for the week using cards. We also assign a difficulty level to each card, which helps us estimate our workload for the week.
Process Street is the core of our operations, our workflows make it clear for us what needs to be done on any given day to make sure that everything is on track. We use Process Street to schedule and keep track of recurring tasks. We have built up rather complex workflows with clear instructions that cover all aspects of writing and distributing Trends.vc reports and Founder Finds.
We use ConvertKit as our email service provider. It has its shortcomings, especially related to subscriber segmentation, but overall it has been reliable and the email editor is responsive and easy to use.
We are handling support tickets via Crisp. It’s a simple and easy-to-use tool for managing support requests.
The Trends Pro Community is hosted on Circle. Community discussions, Standup updates, Trends Pro reports, etc. are all accessible from the same place, which makes it a great hub for Trends Pro members. Choosing a platform for your community is always a difficult decision, but Circle is working out great for us. It has its quirks, it can be a bit rigid at times, but it's easy to use and makes it very simple to host a community. We also use some custom JavaScript to customize some details.
Notion is very versatile, we use it for a bunch of different things: to keep track of longer term milestones and goals, to guide our weekly team meetings, to collect ideas, to host certain web pages, etc. It takes some time and a few iterations to set up, but once you have a system in place, it can save you a lot of time.
It has its learning curve, but Make is a great no-code tool for building automations. A lot of our back-end automation relies on Make, from keeping track of Standup streaks to generating invoices.
Tally is super intuitive, we can spin up a survey in minutes. Tally is our default tool for surveys: we use it to collect feedback from our subscribers, time preferences of Trends Pro members for joining Masterminds, information from potential sponsors, affiliates and job candidates, etc.
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